This Privacy Policy (“Policy”) describes how MiceBalls, LLC, an Illinois limited liability company (“Company,” “we,” “us,” or “our”), collects, uses, stores, and discloses information from and about users (“you” or “your”) of our software applications, SaaS platforms, websites, and related services (collectively, the “Services”). By using the Services, you consent to the practices described in this Policy.

1. Information We Collect

1.1 Information You Provide

We collect information you voluntarily provide, including: (a) Account Information such as your name, email address, username, and password when you register for an account; (b) Payment Information such as billing address and payment method details processed through our third-party payment processors (we do not store full credit card numbers on our servers); (c) Communications such as messages, support requests, and feedback you send to us; and (d) User Content you upload or submit through the Services.

1.2 Information Collected Automatically

When you use the Services, we may automatically collect: (a) Device Information including device type, operating system, unique device identifiers, and browser type; (b) Usage Data including features used, actions taken, time spent, crash reports, and performance data; (c) Log Data including IP address, access times, pages viewed, and referring URL; and (d) Location Data such as approximate location derived from IP address or, with your consent, precise location from your device.

1.3 Cookies and Tracking Technologies

We use cookies, web beacons, pixels, and similar technologies to collect information, personalize your experience, and analyze usage patterns. You may manage cookie preferences through your browser settings, but disabling cookies may limit functionality.

2. How We Use Your Information

We use collected information to: (a) provide, maintain, and improve the Services; (b) process transactions and send related notices; (c) respond to your requests and provide customer support; (d) send promotional communications (you may opt out at any time); (e) monitor and analyze trends, usage, and activities; (f) detect, investigate, and prevent fraud, abuse, and security incidents; (g) comply with legal obligations; and (h) enforce our Terms of Service.

3. How We Share Your Information

We do not sell your personal information. We may share information with: (a) Service Providers who perform services on our behalf (payment processing, analytics, hosting, email delivery) under contractual confidentiality obligations; (b) Legal Compliance when required by law, court order, or governmental regulation; (c) Business Transfers in connection with a merger, acquisition, reorganization, or sale of assets; and (d) With Your Consent when you authorize a specific disclosure.

4. Data Retention

We retain personal information for as long as your account is active or as needed to provide the Services, comply with our legal obligations, resolve disputes, and enforce our agreements. When personal data is no longer necessary, we will securely delete or anonymize it.

5. Data Security

We implement commercially reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.

6. Your Rights and Choices

Depending on your jurisdiction, you may have rights including: (a) accessing, correcting, or deleting your personal information; (b) objecting to or restricting certain processing; (c) data portability; and (d) withdrawing consent. To exercise any rights, contact us at the address below. We will respond within the timeframe required by applicable law.

7. Children’s Privacy

The Services are not directed to individuals under the age of thirteen (13). We do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13, we will promptly delete it. If you believe a child has provided us with personal information, please contact us.

8. Third-Party Links and Services

The Services may contain links to third-party websites or services. We are not responsible for the privacy practices of such third parties. We encourage you to review the privacy policies of any third-party services you access.

9. International Data Transfers

Your information may be transferred to and processed in the United States or other jurisdictions where our service providers operate. By using the Services, you consent to the transfer of your information to jurisdictions that may have different data protection laws than your home jurisdiction.

10. Changes to This Policy

We may update this Policy from time to time. Material changes will be communicated by posting the revised Policy with an updated “Effective Date.” Your continued use of the Services after changes constitutes acceptance.

11. Contact Information

For questions about this Privacy Policy or to exercise your data rights, contact:

MiceBalls, LLC
Swansea, Illinois
Email: legal@miceballs.com
Website: https://www.miceballs.com